PRIVACY POLICY

Privacy Policy

Your privacy matters to us. This Privacy Policy explains how TopSyllabus collects, uses, protects, and manages your personal and educational information.

Last Updated: January 2026

1. Introduction

Innopas Technology Solutions Pvt Ltd ("we", "us", "our") operates TopSyllabus. This Privacy Policy explains how we collect, use, and protect your information while using our educational platform.

2. Information We Collect

a) Account Information

  • Name, email address, and phone number
  • School or institution affiliation
  • Role such as student, parent, teacher, or administrator

b) Educational Data

  • Study plans and curricula
  • Assessment responses and scores
  • Progress tracking information
  • Learning analytics and insights

c) Technical Information

  • IP address, browser type, and device information
  • Usage patterns and interaction data
  • Cookies and similar technologies

3. How We Use Information

  • Provide and improve educational services
  • Generate personalized assessments and AI feedback
  • Track learning progress and analytics
  • Communicate updates and customer support
  • Ensure platform security and fraud prevention
  • Comply with legal obligations

4. Data Sharing

We do NOT sell personal data. Information may be shared with:

  • Parents or guardians for children's data
  • Teachers and schools for enrolled students
  • Trusted service providers under confidentiality agreements
  • Legal authorities when required by law

5. Data Security

  • Industry-standard encryption for data transmission
  • Secure servers with regular security audits
  • Access controls and authentication measures
  • Backup and disaster recovery procedures
  • Employee training on data protection practices

6. Children's Privacy

  • Compliance with COPPA and similar regulations
  • Parental consent required for users under 13
  • Parents can review or delete children's data
  • Limited data collection practices for minors

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and data
  • Export your information in portable format
  • Opt out of marketing communications
  • Lodge complaints with relevant authorities

8. Data Retention

  • Active account data retained while account is active
  • Inactive accounts deleted after 2 years of inactivity
  • Legal and tax records retained as required by law
  • Anonymized data may be retained for analytics purposes

9. International Transfers

  • Data is primarily stored in India
  • International transfers comply with applicable laws
  • Standard contractual clauses used where required

10. Cookies and Tracking

  • Essential cookies for platform functionality
  • Analytics cookies used with consent
  • Users may manage cookies through browser settings

11. Third-Party Services

  • Payment processors for subscriptions
  • Email communication providers
  • Analytics tools using anonymized data
  • Third-party vendors vetted for privacy compliance

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through email or platform notifications.

13. Contact Us

Data Protection Officer

Email: info@topsyllabus.ai

Innopas Technology Solutions Pvt Ltd
Chennai, Tamilnadu, India

14. Supervisory Authority

For EU residents, complaints may be lodged with your local data protection authority. For Indian residents, grievances can be addressed to our Data Protection Officer or relevant authorities.